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VGA card fan spinning too fast - Printable Version

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VGA card fan spinning too fast - Ponge - 09-11-2014

Greetings.

Greetings.

I just bought this new card, MSI Radeon R9 270x Hawk 2Gb GDDR5, and it is very noisy, despite I read everywhere how silent it should be. I had a HD5770 Hawk before this, and that was silent. I checked it with MSI Afterburner, and it is set to Auto control. When I set it to manual 30%, the fan speed does not change, it stays at 2700-2800 RPM. I highly doubt that would be 30%. It spins up immediately after starting the computer.

System:

Win8.1 64bit (all available updates installed)
Driver version: 13.251.9001.1001-140704a-173665E-ATI (installed by Win8 upon Win8 installation; I know it is not the most recent, but it spins up right after powering up the PC, not just after Windows has started)
No overclocking
Motherboard: MSI Z87-G43
CPU: Intel Core i5-4590S
Power supply: Corsair TX650 V2, 650W output
5 case fans.
The card's temperature is steadily on 30-35°C on idle.

The strange thing is, I tried to manually set the fan speed to 20% in Catalyst Control Center, and MSI Afterburner, and the speed did not change at all. How could this be fixed? Is my card malfunctioning?

Thanks in advance.


RE: VGA card fan spinning too fast - Alley - 09-13-2014

The GPU fan running at 100% when powering up the computer is completely normal but it should only happen for a few seconds, then it should adjust itself which doesn't seem to happen in your case.

If you didn't have that issue with your previous GPU, it's most likely a problem with the GPU itself. If you still have your previous GPU around, does this happen as well ? If it doesn't, ask for it to be replaced.


RE: VGA card fan spinning too fast - evanz - 09-13-2014

could it be that the catalyst control center and afterburner are conflicting, try just using afterburner


RE: VGA card fan spinning too fast - Zen_Mechanics - 09-13-2014

Catalyst is having issues with adjusting fan settings ( known bug ) - use rivatuner to force manual fan speed - and lower it to 50%. Btw, 100% fan speed only makes your card live longer, even if its noisy.
Contact me if u want detailed walkthrough.


RE: VGA card fan spinning too fast - Ponge - 09-14-2014

Nothing works when I try to control the fan speed. It speeds up right after my mobo's UEFI is loaded. I tried CCC and Afterburner separately, I tried Trixx and other 3rd party programs, nothing works. The fan speed is stuck at 2760 RPM. I discussed this on other forums, and it is cincluded that the VGA BIOS is faulty, and some say it is a known issue with this series. So I'm sending it back to warranty replacement. It is way too noisy and it is disturbing me while working.

Thank you for the input.