Gentlemen, this is not a place for open discussion between everyone and their mother, please do not do treat it as such. I will also ask people not in BAF| (and BAF| without my permission) to not speak on our behalf.
That said, let me get to the problem at hand.
Snak3, if you can send me further details (and screenshots/chat logs) of your encounter, I can look into this further. Even PMing me the name gives me somewhere to start. Without this , I don't know who I'm talking to, nor who I must ask about the situation, for their side of the event. With both sides story, I can then formulate an appropriate reply based upon the encounter, based upon the picture I have "painted". From there, I will act to resolve it. Thank you for your time.