The premise is simple. If you accidentally deleted a character, it will be restored from the last server backup. If you lost access to your account, your existing ships will be given a /movechar command code and you will be able to transfer them to your new account manually. Before you can do that:

Code:

[b]Character Names:[/b] names go here
[b]Reason for Restoration:[/b] explain what happened

[b]New Character Name:[/b] give us the name of at least one character on your new account

Example

Character Names: Brian.Mortez ; Charlotte01 ; MrBreezy
Reason for Restoration: Harddrive failure. All of these characters are mine.

New Character Name: Tempychar1

First of all, you will need to copy-paste the form above and fill in the needed information. We are looking for the names of your characters. In the case of multiple accounts, try to provide the names of at least one character per account.

Secondly, tell us what happened that lead to the loss of these characters. Use this line to also specify whether or not these characters are shared between you and other members, or are they your own personal ships.

The third part is simple - create a single character on your new account and provide us the name. This will be used for verification purposes as well as where you will have money transferred from one of your characters for you to use the /movechar command.

Notice: Characters that have been lost due to inactivity wipe (read: have not been logged for 6 months) will not be restored.
The administration team may decline your request for character restoration in certain cases, for example: if we cannot fully confirm that the characters belong to you.

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STEP 2
Wait for your request to be processed

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Have patience. Restoration and retrieval of characters is a manual process and will be done by a Server Administrator. You will receive a Private Message regarding your particular case and will be given either the codes to the characters which you can then use to move them with or the further instructions in order to do so.

In the cases where the restored characters are the only ones the player has, the temporary ship will have some credits transferred to it from the lost characters, in order to allow the player to execute the /movechar command.

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STEP 3
Ensure you do not need to ever use this thread again

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Restoring lost characters is bothersome for both the player who cannot enjoy the game and the admin who has to look through logs and manually set up everything in order to process the restoration request. It only makes sense that it would be easier for both sides not to have to deal it in the first place. As such, the third and final step is simple:

PLEASE BACK UP YOUR ACCOUNTS

You can do so by following these steps:

Step 1: Go to your Discovery Freelancer Launcher and click the My Accounts tab.


Step 2: Click the ''Import/Export'' button and then "Export All Accounts" to your Desktop.


Step 3: Place the exported XML file on your USB Thumb Drive, Phone, Email it to yourself or place it on your Google Drive account.

To IMPORT the accounts simply go back to Step 2 and use the "Import DSLauncher Accounts" option and select your file from whichever location you placed it in.

(04-15-2013, 12:47 AM)DiscoveryGC Admins Wrote: Character Names: BillyH
Reason for Restoration: Accidental Deletion of ship

New Character Name: Same Account Current ships: billyh-1 BillyH-2 BillyH-3

(04-04-2026, 07:48 AM)Frank Rom Wrote: Greetings,
It happens that someone from the staff blocked my access to the forum and to the server. I lost hope ever playing again so I deleted my accounts.

I have two account that are of more relevance to me.
1st Account mostly for Trading with some of the ships names: Draconian; Supernova, amongst others.
2nd Account mostly for PvE and Exploring with mainly Zoners ships: Versus.39; Vortex.39 (this might not be 100% accurate), amongst others.

Thanks,
Frank Rom

These accounts are not banned. If you have issues with connecting then please let us know so we can investigate, but staff have not banned you. - Luke

(04-05-2026, 01:17 AM)Frank Rom Wrote:

(04-04-2026, 07:48 AM)Frank Rom Wrote: Greetings,
It happens that someone from the staff blocked my access to the forum and to the server. I lost hope ever playing again so I deleted my accounts.

I have two account that are of more relevance to me.
1st Account mostly for Trading with some of the ships names: Draconian; Supernova, amongst others.
2nd Account mostly for PvE and Exploring with mainly Zoners ships: Versus.39; Vortex.39 (this might not be 100% accurate), amongst others.

Thanks,
Frank Rom

These accounts are not banned. If you have issues with connecting then please let us know so we can investigate, but staff have not banned you. - Luke

I'm sorry, but since my access to the forums was blocked by someone I deleted my accounts files and uninstalled. I don't have access to the account's IDs anymore.
Please provide me with the ID's - It's all I need.
PS: I still need to complete a Market transaction that happened at the same time of the blocked access from my device. I was paid and never had the chance to send in the movechar code.

PM Sent. - Luke

(04-22-2026, 01:40 AM)BillyH Wrote: Character Names: BillyH
Reason for Restoration: Accidental deletion of character April 03 for April 04 2026. Can you please restore him. I put a lot of work into him. Thank you

New Character Name: Do.No.Harm BillyH-2 BillyH-3

Done - Tunicle