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unable to play with new characters

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unable to play with new characters
Offline poisedice
03-15-2026, 09:40 AM, (This post was last modified: 03-15-2026, 10:22 AM by poisedice.)
#1
Member
Posts: 3
Threads: 1
Joined: Mar 2026

hello i haven't been online for a few months and decided to play a bit and already made a reply about the missing powerplant on my main ship, so while waiting for that i decided to make a new character and send him some cash.
all went well until trying to leave the starting planet, Then i get disconnected after 2 sec in space (picture uploaded) and after testing to restart the computer and re-patch the game and seeing if it works i get banned, believe it´s becourse i tried to join to often? seems a bit oversensitive system if that is the case in my opinion.

was unable to test my 3rd char before i got banned.

got no real clue what is going on so though i post here and see what you guys say.

did i do something wrong and if so what did i do?

i use no outside mods etc or programs or code or whatnot, just installed by instructions on website and played like before, same computer and location and all is the same.


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Offline Tunicle
03-15-2026, 10:28 AM,
#2
Server Administrator
Posts: 6,585
Threads: 863
Joined: Jan 2008

Hello, try now hopefully it works but the system is flagging bad installation.

Did you install with anticheat off?

(03-15-2026, 09:40 AM)poisedice Wrote: hello i haven't been online for a few months and decided to play a bit and already made a reply about the missing powerplant on my main ship, so while waiting for that i decided to make a new character and send him some cash.
all went well until trying to leave the starting planet, Then i get disconnected after 2 sec in space (picture uploaded) and after testing to restart the computer and re-patch the game and seeing if it works i get banned, believe it´s becourse i tried to join to often? seems a bit oversensitive system if that is the case in my opinion.

was unable to test my 3rd char before i got banned.

got no real clue what is going on so though i post here and see what you guys say.

did i do something wrong and if so what did i do?

i use no outside mods etc or programs or code or whatnot, just installed by instructions on website and played like before, same computer and location and all is the same.

[Image: Sharp-Sig.jpg]
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Offline poisedice
03-15-2026, 11:16 AM,
#3
Member
Posts: 3
Threads: 1
Joined: Mar 2026

(03-15-2026, 10:28 AM)Tunicle Wrote: Hello, try now hopefully it works but the system is flagging bad installation.

Did you install with anticheat off?

i haven't reinstalled the game sine last time i played and worked fine back then. but if the system says bad installation something might have happened during the update(patching). if i reinstall it from scratch can i save my character in some way?
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Offline poisedice
03-15-2026, 11:23 AM,
#4
Member
Posts: 3
Threads: 1
Joined: Mar 2026

(03-15-2026, 11:16 AM)poisedice Wrote:
(03-15-2026, 10:28 AM)Tunicle Wrote: Hello, try now hopefully it works but the system is flagging bad installation.

Did you install with anticheat off?

i haven't reinstalled the game sine last time i played and worked fine back then. but if the system says bad installation something might have happened during the update(patching). if i reinstall it from scratch can i save my character in some way?

i think i figured out to backup the account with the launcher. will do a full reinstall and look specifically for anti cheat so i don´t miss to have it on.

thanks for the help
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