Blocked email account

[jxie93]

Just today, Microsoft Live blocked my hotmail account - which I'd been using for more than 6 years now - because it apparently had unauthorised access and was used to send spam.

I was asked to recover my account by going to an alternate email address and get a verification code. But the address that showed up was one that I'd never seen before. It's safe to assume that address is non-existent since Live was my first email provider. I tried to answer the security question, but I can't match it even though I'm sure I know the answer.

Now I'm locked out of my primary email account (pretty much the only one I ever use and is used in literally every single sign up). I sent customer support a report but I doubt I can get any results this way. I need to get access to this account, even temporarily, it has too much important information. Do you have any idea what I can do to here?

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