Well, don't get me wrong, i have a great blast gaming together with my factions members- but this is due to them being cool people and i would have the same fun with them if we played as inofficial or untagged group.
As for the burden part, that's a question of perspective i guess - yes it is a drag sometimes to explain a thickheaded player what he could do and what he shouldn't do, to answer the 100th random question not because it concerns me or my NPC faction but simply because i am available.
Then again- i do like helping out and hopefully thereby generating a good gaming atmosphere for everyone, myself included of course.
As for the forum and tracker thing...i don't agree, the forum is the icing on the cake, but the important part is still the game itself and official factions should be present there, available for interaction, help and fun. Of course, more rights/options would be a nice benefit for the "exposed" standing, too...
El Editing Joey caused another edit: NOOOOOOOOOOOOOOOOOOO!!! Less of boring unison soup of generic ridiculousness!! MORE flavorfull NPC faction alleged ships, LESS i can do whatever whenever however generic id stuff!