I understand that you had a poor experience with [*USI*]San.Francisco[E] in a hostile interaction. I can assure you that this is an isolated event, and I will personally speak to the player in hopes of bettering his RP on the server. Just as other official factions on the server, we try to prepare our members to display great RP skills in the game. However, as you know, everyone has a different opinion on what is considered "great" RP. I personally appreciate the fact that you brought this to our attention. Otherwise, I would not have known that there was an issue from this member.
I cannot speak for the Liberty Navy character in your posted concern, but I can speak for the escort. I received a log of the interaction, and it is apparent that there was more RP-conversation than what you were stating. Granted, the level of RP wasn't the best, but I believe that it was sufficient in the limited time that the escort had.
Again, thank you for bringing this to our attention. If there is anything else I can do, please let me know. If not, I hope your next interaction with Universal Shipping Incorporated exceeds your expectations.
- Michael Trenton (Tenspot68) Vice President Universal Shipping, Inc.