I already told you Hass, if they start acting like this then call them "stupid monkeys"
or something more elaborate. Make them angry.
The AI maybe don't understand what is an insult but will see the efect of some words in huma behavior as empirical data. And because angry humans make more mistakes makes sense in try it.
As for the critics to the lore. I'm agree, the story simple don't work.
This user talks little to none english. If you find something wrong tell him.