HDD stopped working

[13CentKiller]

This does not sound like a job for a call center at all.

If the data on the machine is of critical significance or is of value to you or your business, DO NOT TURN THE MACHINE ON. Take your computer to a data recovery specialist so they can analyze the data properly and recover it for you.

If you want to try the DIY Google solution, by all means, give it a go. But learn the components of a computer first, learn what you have to remove, identify the hard disk, give it to a data specialist and buy another hard drive to see if you can get your computer running again without sacrificing the data on your potentially unstable drive.

Replace the computer all together if it has to perform a critical roll in your home or business. Even if repaired to operating condition, it can no longer be trusted.

Good luck!

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"Three o'clock is always too late or too early for anything you want to do."