wow, lots of physiological problems here!
I can't believe that the reason not to help this guy is just that he didn't say "Please"
I think this is not the only reason, or it would look bad, because there is an attempt to humiliate the player here then.
but i don't think that is the case, although, saying in public that we won't help you because you didn't say "please" sound so messed up.
but anyway, its your matter guys, and i am just giving my opinion - Also i agree 10000000% that if the player manage to use the bug then he is guilty! simply because he didn't
announce it to admins or developers or the public community so it can be fixed asap.
Good luck administrating and specially the new admins.
Edit
I think that player does not even deserve to be replied to by admins, i thought that he is a respectable player who want help but
it seems he is just another person wasting admins/developers time, so please consider my above words not even said.
good luck and have a nice day tag team.
