Admin Feedback Thread (Archived)

[Vendetta]

As @Petitioner has pointed out, there have been some seriously questionable decision making, lack of progress in specific regards to fixes, and generally no contact, correspondence or Public Relations with the community you're responsible for managing. You all volunteered for this position with the best intentions of doing what you can for a community we all love, right? I know the community isn't always going to be nice, but at least accept the feedback coming your way, negative or otherwise.

There is no appropriate communication between the staff teams.

There is no clarity with players or contact.

I'm going to reference a personal situation here. I have been waiting two months for an SRP change to be processed. At one point I had to provide more on top of what I already did. My only contact from the team in the entirety of that time was 'we're still discussing it'. In that time, I've seen various sanctions be processed. Various decisions and events be made. Other SRPs be filed and processed. Other major and minor decisions be done. I then poked some staff (Who aren't with the team anymore) about it.

[8/29/2016 2:12:39 PM] \/endetta: waiting 2 months for an SRP change and that's all i can do
[8/29/2016 2:12:53 PM] Drew (Arioch): I know. I bumped the thread too
[8/29/2016 2:13:02 PM] Drew (Arioch): Idk why it has taken so long
[8/29/2016 2:13:06 PM] Drew (Arioch): Damn democracy

This was in August, several days ago specifically. This is one personal reference of simple things being either pushed off or ignored - I don't know which - by the staff. I don't know why it's taking so long. I don't know what there could possibly be to discuss, and apparently neither did he. I've waited patiently and checked in frequently to see if progress was being made, but apparently it wasn't. This is frustrating, to say the least.

And it isn't just this, but other people experiencing the same bureaucracy roadblocks on other fronts due to the sluggish system. There are eight admins.

Eight admins.

Yes. You all have lives outside of the game. I can understand that. But you volunteered for this position, and it's well within my personal belief that if you can't find the time to retain your position and participate in the choice you made to run the community, why are you still on the team? I don't mean that in a harsh way. I'm genuinely asking out of concern for productivity. I submitted two staff applications in the past few months because I'd like to help and received no word from anybody. I don't know if it's my personal reputation or not but that shouldn't really matter in light of maturity and competence. Personal bias should have no affect on staff decisions. Impartiality is important.

There was a backlog of thirty-nine items since the dev strike (still a waste of time IMO) that has seen significant progress, but since then there has been little to nothing. Is it motivation? Time?

What's slowing you down?

What beyond the attitude of a few is preventing healthy contact with other parts of the staff? This is a community. You volunteered to run it and they volunteered to make the mod. Co-exist and talk to each other like professionals. As staff, not as other players. You have a position to uphold and I've personally seen very little reason why the current staff can't set aside their personal feelings for the betterment of the community.

Note this is all from my perspective, and I'd really just like some clarity about what exactly is going on.

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Currently unable to consistently be present in the Community due to life constraints.

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