New players. Thats all it needs. Rest is manageable.
So get those shinies on ingame, and help newbies staying in game.
Thats best advice i can think about.
Embrace the noobs, not sanctionlance them into oblivion, instruct em not demand em to get better on their own.
Think twice before filling that report. Maybe you could just://hey guy, you know your iff/id dont match? or ://hey there you should not use that ship with that id or still : //dont do ooRP conversation in the open
