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He could tell just by her demeanor and body language that there was a great deal wrong. He wasn't a trained psychologist but she was making it easy. For the moment, he just tried to be pleasant and accommodating. Outside, the snow had picked up but it was most comfortable inside. He got up, put another log on the fire, stoked it a bit and returned to his spot on the couch.
"I guess I'm supposed to tell you something about who I am and why I have contacted you, right?"
"It's a start," he answered kindly. "Admittedly, I"m new at this discipline of medicine but I received several, good training sessions from my staff on this matter." He sipped his coffee. "Also, having been receiving some counselling of my own, well, my staff thought I would be good at this."
"Let's start simple," he began. "Where you are from, what it is you do for a living and what brought you to seek me out. If you would rather, I can break the ice a bit and tell you more about me if you like."