Attitude is actually a big part of being official. How you interact with the community/members/staff/whomever is an important aspect, because you are seeking to be the official representative of that NPC faction.
Just a bit of advice, as someone who has experienced similar issues with people before: A perceived problem is always worse than an actual problem. Assuming something is wrong and confronting the wrong people causes more problems for you in the long run. Avoid sending angry OORP PMs for something that happened INRP. This is a game and we are a community. We are all here to have fun, guys.
Currently unable to consistently be present in the Community due to life constraints.