Not only transparency would help, but also if devs permitted crowd sourcing.
Things like spell checking, spotting inconsistencies, improving the format, and improving readability are easily accomplished with crowd sourcing, with only a bit more effort for organization from the person requesting something, which would greatly decrease the workload on staff.
That goes not only for RCRs but also other player requests, infocard dev work, and so on...
There is huge potential for it because this place is full of people willing to help, who are very frustrated with the fact that they cant.