Might be my first time posting here, not sure. Something has been bothering me and I wanted to share it here.
Firstly, I do want to send my thanks and appreciation to the current Administration team. They have their hands full handling a lot of our bullshit (excuse my french). As a former Admin myself, I realize it does take time and effort, especially so when it's a volunteer job.
The part that bothers me a bit, is that there seems to be less communication regarding the outcomes of player requests. Providing outcomes is something I made an explicit mention of in my own Admin application, and I prided myself in sending those out when I wrapped up a request.
Recently, I have send in a handful of requests, ranging from cargo loss recovery to Official Faction Perks. I can recall only one of those getting a reply recently. (Thanks @Tunicle). With the rest of them having to ping after the fact and getting a reply saying it was done like 2 weeks prior. Getting no reply when it was processed is frustrating to say the least.
Please do send a basic PM to the user stating what the outcome is. I even setup a template on the Administrator's subforum for this exact reason. Didn't broadcast it at the time because I didn't want to change how the other Admins communicated with the playerbase. Same with the Guides I published there, meant to help but not necessarily mandatory to have.
Starting to think that getting the Admin team familiar with the template I made is a good idea. Perhaps not that far, but as least communicate to us when there's been a significant development or outcome to any requests sent in.
That's it. Mostly on the communication side. The work itself I have no issue with, to be clear. I would, as many others would, like a reply or confirmation that X, Y, Z has been acknowledged and processed.
