That's his name, yeah. John is the kind of guy you don't want to depend on or trust with anything sensitive. That whole show was to see if he means that apology with a little bit of commitment to it. The 'bleeding a few credits' kind.
Don't worry about Nenet, by the way. She tends to get pretty crafty, or else she wouldn't have survived this long in the fight for Erie's freedom.
And no, I'm not holding your hand. But I'm not letting you drown either. You will pay for Nenet's services out of your own wallet. I am merely the intermediary.
"Test the sharpness of your sword against another. And when that is not enough, unsheathe your cunning as the hidden dagger that ends the fight."