Staff Feedback: When you do make a mistake (like pretty much everybody agrees you have done here) - please overturn it faster, it's very frustrating when you screwed up and banned someone who wasn't supposed to be banned, and then it takes a week+ to overturn because you are deciding so long internally. I get it, you want to save face, want to make sure you decide properly, but you are making the player unable to play and it should be n.1 priority to fix that. It took a long time in the past almost always.
