Can I also suggest to refrain from locking the feedback thread? Some valid points were raised, but in reply it was locked, due to improper feedback. Sometimes people might be rude, agreed, but it wasn't the case. If something rude was indeed posted, consider asking the owner to edit it, or do it yourself. But sometimes the truth can be very harsh. Locking the thread only plays for time, so people get over their issues. Who does this delay benefits in the end?