To: Bamburgh Company || From: Bristol C&M

[Dejavu]

--- The Bamburgh Company ---

Incoming Transmission

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Sender - Oscar Wright, Bamburgh Co.
Recipient - Pantalião Vascoguoncellos, Bristol C&M
Subject - Palace-Class Repairs

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Dear Mr. Vascoguoncellos,

We have received confirmation that our vessel has entered the New York system and be with you very shortly.

We've also seen fit to include multiple copies of our maintenance manuals for the Palace-class, to make sure you have the most up to date information available. These are heavily edited by our own engineers to meet the modifications that we apply to our own vessels. If in future you would like to peruse customisations that we've developed, we have also included a brochure.

At the Bamburgh Company, the customer is our main focus, hence our willingness to do the right thing. We have found honesty works more efficiently in this cutthroat world than the usual paths of corporate dealings. We believe that while BMM sets one end of the scale, we set the other.

We await your word that everything went smoothly.

Yours sincerely,

O. Wright
Customer Relations, Bamburgh Co.

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Transmission End

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Bravery is being the only one who knows you're afraid. - David Hackworth (1930 - 2005)