unable to play with new characters

[poisedice]

Hello, try now hopefully it works but the system is flagging bad installation.

Did you install with anticheat off?

i haven't reinstalled the game sine last time i played and worked fine back then. but if the system says bad installation something might have happened during the update(patching). if i reinstall it from scratch can i save my character in some way?

i think i figured out to backup the account with the launcher. will do a full reinstall and look specifically for anti cheat so i don´t miss to have it on.

thanks for the help