I was one of the RM in a couple of those situations- to be honest, the only thought that entered my head was "how can we make this the most fun for everyone involved". Granted, a lot of the people I ran into were so utterly clueless I felt like blasting them (Gronath and Virus can attest to that) but I'm rather glad I restrained myself. Seeing them figure out how to find their place on the server gave me a better feeling than any pvp could have. It's why I have an Angel. On the server as in RL (note: not an expansion to FL) I get my kicks from helping people and making others happy. Every once and awhile someone will be so committed to ruining that they have to get stepped on for the sake of everyone else, but I usually feel really bad about it when it happens.
While I can't speak completely for anyone else, I've seen at the very least traces of this from everyone I've ever gotten to know. There are no really evil people here, there's just a bunch of us people who want to have fun. When we work together and forget our differences of opinion, there's nothing worth complaining about.
To those of you who say there are truly wicked people, I've got two shining examples within the past week or two. About a month or so ago, virtually all of you would probably agree that DeiSol was one of the worst people to blight the server- yet now, after deciding to try again and receiving kindness from those he said he'd thought would never help him again, he's back on track and a pleasure to interact with on the server, even if there are a few kinds to work out. For my second example, check the sanction threads for "TonyKatze" and then click here.
There are storms of other ones around. There is a lot of good and warmth on the server- whether you find it in your experiences is up to you.