Help Request

[Clarkie]

Hi there,
I recently introduced my friend to disco, we got it up and running and got online by following the tutorials for running in Vista, all seemed to be going swimmingly.

After the most recent server crash he cannot connect properly. He has updated and has played since the update was released, but most recently he clicks on the server, its gives its 'please wait' message and then drops out. When I'm in game I see the message appear with my friend as a new player, and then about 20 seconds later another message saying he has been kicked for possible cheating. This keeps happening and we dont know why.

He is not running any other mods, all firewalls etc are disabled and he is running via the updater as an admin.

Any help with this is appreciated.

Also, he seems to be getting a pretty consistent ping of between 80-100.

Aboout 50% of the time it lets him into the character select screen, the rest of the time it doesnt .


And finally, he seems to be getting on the US server just fine, even though he has a ping for that of about 150.

Could this be a problem with his character?