I'm assuming you are connected via a router.
Is there a firewall on the router ? It's possible it's not allowing traffic from your IP, specifically ICMP packets.
Try doing a tracert command - tracert <IP>.
ps: You've blanked out the <username> in the image you provided - except for the last line:)
<span style="font-family:Century Gothic">Spec - Independent Trader</span> Small Transport - Hauling without earning
Current Status: Inactive - Too Much Work and Travel
