English..? Please?

[Tanker]

It is the Role -Play aspect that concerns me the most. for example: as an outcast patrolling Alpha,you come across a freelancer who has Outcast pilots in their hold. You say "drop the outcast pilots".This would be proper, considering I don't want my brothers captured by anyone. And all I recieve is a "no english" response. End result. No RP.
Next example. A level 53 player with a Civ ID. In private chat I suggest they check their ID because it isn't valid anymore. The response I get is silence. On next encounter with same character I recieve "no English"
I am not a screen print happy person..This is getting frustrating to me.
No, I don't have a solution. But there should be some type of requirement here.

Tanker