Cannon posted there, hang on, I'll dig it up for you
Here
' Wrote:A few notes about this, we will never kick for ping. High ping is not really a problem.
Packet loss is one of the main reasons behind observable lag and recently I've noticed that *some* people use high packet loss as a means to cheat.
We are currently testing automatically kicking people if their packet loss exceeds 35%. With of a loss 20% the game is not really playable - it certainly isn't if you interact with anyone else, you will almost immediately lag out, so 35% seems like a very conservative number.
If you have been and continue to be affected by this and your game was playable before hand then please contact me by PM and I'll see what can be done.
If this causes people significant problems we will turn it off.
I've also noticed that some people forget to stop downloading stuff and so have a high packet loss; this serves as a polite reminder to turn off the download.
For reference, most players have a packet loss of 0-5%. I'm on the other side of the world and mine is 0% normally.
Its sorted for me now anyway, must have just been a spike.