Of course, you're right. I must stand on your side Alley but you must admit something with me. With proper evidence of the situation I can only talk to the player who did this and point him to the right thing but also his answer could be "they are exaggerate the whole situation making drama of it", and that way I would never be able to fix the drama.
Also I really want to talk with my player about the bounty hunter incident, I'm just hoping that he didn't oorply talked with him to protect him and still it can be random pilot flying around and decided to shot on his own. So, please I would like to see evidence on this matter or otherwise I can only talk and there is a big chance that nothing will happen.