3) if so ... what should be done to better things?
( 4) how would a perfect inRP reaction would have looked like in last years events ( which is why we still argue about it ) ) <--- only if you do know the background
1) Not nessesarily 'screwing up', but they've changed the Zoners from what they really were in Vanilla. The TAZ are recluses and the OSI act fine. What isn't fine is the [)c(] / [)o(] portrayal of the Omicron Zoners and the introduction of Zoner Capital ships. You're lovely people and all, but you've changed the meaning of Zoner quite a bit.
2) The Zoners are just people who aren't too big on house laws and like to live in anarchy, in a fragile political system where no one can tell them what to do.
Furthermore, the Zoners are lovely and all, but they shouldn't have capital ships, or any kinds of ships really. Perhaps a couple of small ones, which are fairly open market, but not massive warships.
Zoners shouldn't be cowardly pacifists like you make them out to be, if someone messes around in their space, they kick them out with force, if someone breaks one of their few, loose laws, they shoot them.
The Zoners also shouldn't hump the leg of the Order so much, as the Nomads aren't actually too interested in the Zoners. The Nomads are actually on the defensive in the Nomad-Order conflict, it's the Zoners who throw the punches by assosiating with the Order and making themselves targets.
3) Stop being so rude and protective of your space, no offense. Get violent every now and again, enforce your survival by being the baddest motherloves in the area, not by asking politely. People shouldn't look at the threat of the [)o(] attacking them and piss themselves laughing, nor should you hide behind Faction Right 5. Then again, learn the balance and apolagise where needed, so Corsair fleets don't rain down on you again, for example.
Cut down on the capital ships, sorry indies, but they're really stupid and just make you a threat to those around you, and not the good kind, it makes people nervous. What need have Zoners for warships anyway, it's already proven that capital ships are an offensive tool, snubs are a superior defensive force. Which brings me to the next point.
Stop assosiating with the Order so closely. Currently the Zoners are the only real ally of the Order, and the Order have a lot of enemies. The Nomads have no interest in you if you just leave them alone, the Zoners shouldn't care if the Nomads were a threat to humanity anyway, they live on the fringes of space to escape the bullcrap of humanity, not encourage it. You're just sticking your hand in a fire for no real reason on this one.