I play the Freelancer character "A.Harsh.Mistress" and built up some ties with the IMG, gave some escorting services and had good RP with them, certain members. Now, today I came across another group of players of your faction and tried to RP with them, while they were fighting off pirates. I was ignored, utterly.
My Greeting were ignored (okay, they fought), my offer for help was ignored (the pirates were outnumbered and one was shot down, however one got away and he also managed to kill another IMG, so help was not that inappropriate), my little taunt on letting a pirate flee easily was ignored and finally, my goodbye also remained unnoticed. Another BHG player joined the scene shortly after, she got at least a response to her aid offer. A polite refusal would have made me felt much better than complete ignorance. A complete lack of RP towards players that clearly have a desire to roleplay is absolute misbehaviour from an official faction, in my opinion.