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Error found and not cured

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Error found and not cured
Offline Malmsteen
01-20-2016, 12:37 AM,
#31
Member
Posts: 288
Threads: 21
Joined: Nov 2015

(01-19-2016, 11:40 AM)Zak.Conner Wrote: I have the same problem and i have tried everything but still doesn't work with all my accounts very high ping for all accounts and in game i see a ping replay number i have never seen. thousands.

one of the chars in the account is BMF|Zak.Conner & BMF|Egyptian|

Malma can you tell me what you did to solve the problem ?

It's not solved bro, and it took 5 days just so the admins convinced that the problem is not from my side and start applying some desk features that remedy the chars
but anyway, so far, its not working and i think i have no more patience to wait over a week so i can just play
My bases will die probably and i have nothing to do.
I started playing another game for now, i am sorry dude, you might want to find another corporate lawyer for BMF
I can't play anymore and it take ages to even receive a reply from an admin.


regards,
Malmsteen
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Offline nOmnomnOm
01-20-2016, 01:54 AM,
#32
Probation
Posts: 5,914
Threads: 247
Joined: May 2011

Looks like we need even more admins to do things

[Image: zBEqQfl.jpg?1]
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Offline nOmnomnOm
01-20-2016, 06:05 AM,
#33
Probation
Posts: 5,914
Threads: 247
Joined: May 2011

Bumping this since a lot of people are waiting to see any results or even a reply

[Image: zBEqQfl.jpg?1]
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Offline Tunicle
01-20-2016, 10:33 AM,
#34
Server Administrator
Posts: 6,231
Threads: 838
Joined: Jan 2008

If everyone suffering from this and tried all the above then the last suggestion is swap your ship to another account and see what happens.

As this has started with last update I have asked devs to have a look.

Also does this happen if you start a new account and make a new ship?

[Image: w3gBAeX.gif]
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Offline Alley
01-20-2016, 11:04 AM,
#35
Member
Posts: 4,524
Threads: 406
Joined: Jun 2009

It usually tends to be related to routes and not the client or the server.
This phenomenon tends to be amplified with OVH as well... it's big. Really big.

Laz Wrote: Alley was right.
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Offline SeaFalcon
01-20-2016, 11:29 AM,
#36
Member
Posts: 3,044
Threads: 101
Joined: Aug 2009

You can probably use a program like pingplotter to check where the connection breaks up between you and the Server.
I think I had similar issue with the World of Tanks servers, random 900 ping and then back to 30 ping.
Took me a billion tickets with wot support and my isp before it got resolved.
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Offline Ayman
01-20-2016, 11:50 AM, (This post was last modified: 01-20-2016, 12:36 PM by Ayman.)
#37
Banned
Posts: 285
Threads: 10
Joined: Nov 2015

(01-20-2016, 11:04 AM)Alley Wrote: It usually tends to be related to routes and not the client or the server.
This phenomenon tends to be amplified with OVH as well... it's big. Really big.

I have already traced the hops *Routers* between my modem and the server IP. and you are right it return to find no replay from some hops but all after leaving Egypt main router. but the server IP still replay the ping Thu. is there any how i can post Tracert result as it might help you guys troubleshooting the problem ?

and yes once it reach OVH 1st router. it return *Time Out* the rest

User was banned for: Compromised account.
Time left: (Permanent)
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Offline Findarato Veneanar
01-20-2016, 12:00 PM,
#38
Member
Posts: 421
Threads: 15
Joined: Sep 2012

(01-20-2016, 11:50 AM)Zak.Conner Wrote: is there any how i can post Tracert result as it might help you guys troubleshooting the problem ?

http://discoverygc.com/forums/showthread.php?tid=56250

Signatures may not be bigger than 700x250, 1MB. ~Skorak

https://www.youtube.com/watch?v=EddX9hnhDS4 https://dl.dropboxusercontent.com/u/6623...%20Sig.png http://i.imgur.com/BpOtRCf.jpg -My stance on all the censorship in this community.
|:~ TBS ~:|:~ LMP ~:|:~ BMF ~:|:~ SW ~:|
  Reply  
Offline Ayman
01-20-2016, 12:35 PM, (This post was last modified: 01-20-2016, 12:36 PM by Ayman.)
#39
Banned
Posts: 285
Threads: 10
Joined: Nov 2015

(01-20-2016, 10:33 AM)Tunicle Wrote: If everyone suffering from this and tried all the above then the last suggestion is swap your ship to another account and see what happens.

As this has started with last update I have asked devs to have a look.

Also does this happen if you start a new account and make a new ship?


I will try to make new account with a new ship to see what happens.


(01-20-2016, 12:00 PM)Findarato Veneanar Wrote:
(01-20-2016, 11:50 AM)Zak.Conner Wrote: is there any how i can post Tracert result as it might help you guys troubleshooting the problem ?

http://discoverygc.com/forums/showthread.php?tid=56250

Its closed i cant post there.


(01-20-2016, 11:04 AM)Alley Wrote: It usually tends to be related to routes and not the client or the server.
This phenomenon tends to be amplified with OVH as well... it's big. Really big.

My tracert command to the server ip return with time out once i reach OVH. but i doubt that it might be a firewall since my packet reach the game when i try to connect but just lag. also when i ping the server ip i get no return which can be related to OVH firewall or ICMP replay is disabled for security reasons. i cant determine where is the congestion

User was banned for: Compromised account.
Time left: (Permanent)
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Offline Findarato Veneanar
01-20-2016, 12:38 PM, (This post was last modified: 01-20-2016, 12:42 PM by Findarato Veneanar.)
#40
Member
Posts: 421
Threads: 15
Joined: Sep 2012

(01-20-2016, 12:35 PM)Zak.Conner Wrote: Its closed i cant post there.
No need to post there, just read the first post.
Download winMRT, run it, put in the server IP, click the copy results button, ctrl+v in a post here.

More importantly, haven't we already figured out that it isn't an issue with the players internet, but rather an issue with the game files? possibly an issue on the servers side, since that desk tool thing apparently fixed it for a few hours.

Signatures may not be bigger than 700x250, 1MB. ~Skorak

https://www.youtube.com/watch?v=EddX9hnhDS4 https://dl.dropboxusercontent.com/u/6623...%20Sig.png http://i.imgur.com/BpOtRCf.jpg -My stance on all the censorship in this community.
|:~ TBS ~:|:~ LMP ~:|:~ BMF ~:|:~ SW ~:|
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