i make chenzo words also mine. thanks, even i didn't bother you guys since i knew you woud be very busy, and for me was just getting rid of some commodities and getting others ... still doing it but no problem with that. it is good to see people working for the wellfare of the community, even when so many want to ruin it
Posts: 728
Threads: 56
Joined: Mar 2008
Staff roles: Server Administrator
(12-29-2025, 06:28 PM)Chenzo- Wrote: Thankyou to all staff involved in restoring the PoB drama to how it was.
You ladies and gents have the communities appreciation.
Is there any word or knowledge on what caused the issue to begin with?
Was it a player-action based error? If so, please share so it doesn't become an issue again.
Happy to help!
Regarding what caused it, it wasn't any action by a player so no worries there, this was purely the result of a combination of server-side issues that occured late at night.
It's fairly technical but basically the server couldn't write to certain files because of it and when the server restarted, things broke.
Because only certain things broke and others were fine, it wasn't that straight forward and we had to spend a lot of time manually going through what got impacted by this and manually change config files in order to get things back to how they should've been.
We've since managed to implement additional checks to prevent this kind of scenario in future so this should hopefully never happen again.
I would like to thank the staff for their work in maintaining and developing this place. My time here has been a mostly positive experience, and I hope there's many more good things to come.
Special thanks to:
@EisenSeele for helping me resolve bugs that would otherwise cost me a lot of time and/or credits.
@Chxlls for taking the time to answer my silly questions. It may not seem like much, but it saved me a lot of anxiety.
I would like to make a note, as person that tried to make request (regarding cloak stuff) initially to dev requests/then it was moved to player requests in a month and only after that within a month getting answer. that processes in communications to... modding team lacks a level of affirmations and transparency
During this process i asked for updates every 1-2 weeks but received nothing (until Krmloo did some action)
1) No confirmation processes that specific request was taken. We can only guess, make requests for update again, receiving nothing, and only after month it was noticed by "Krmloo" that the request was filed to the wrong forum section and needed to be moved to another one to make through
2) in general lack of transparency. I have expected to be able to communicate on this topic and defending the request in case of having doubts it? but was not able so despite being technically part of dev team. Zero visibility present to participate in such things.
3) Additionally administration look to be having issues to work with player feedbacks
communications from dev-lounge of main discord server at 1/27/26, 7:20 PM Wrote:Darkwind The Dark Duck — 1/27/26, 7:20 PMTuesday, January 27, 2026 at 7:20 PM https://discoverygc.com/forums/showthrea...tid=210501 https://discoverygc.com/forums/showthrea...tid=207817
@Balance Developers @Coding Developers
can we get any update on this 3 weeks old dev request regarding disabling cloaks nerfs and making them great again?
Super simple to implement request (just disabling back added things), that could make back fun for at least Cloaks again, bringing their usability for everything
Linked player survey clearly showed that things regarding cloaks could be improved (edited)Tuesday, January 27, 2026 at 7:21 PM
KrmlooZoner — 1/27/26, 7:23 PMTuesday, January 27, 2026 at 7:23 PM
a survey is just a datapoint though
if you poll the player base and ask "do you want to cut the cap prices by 10x" - you'll get a flood of "yes" answers
doesn't make it a good change (edited)Tuesday, January 27, 2026 at 7:24 PM
cloaks right now are in quite a good state
while I do want to see the return of permacloaks and whatnot
that would not be healthy with the current player density
Thankfully the player request was finished and answer was received within 2 month time. Thank you @Tunicle to sorting this out at the end. And @Krmloo noticing to redirect request to a right forum subsection for it to make through in the first place.
nevertheless, I wish to summarize that the process in total (in total, not a single thing out of it, but all together) leaves the feeling of broken communications From Players to Modding team.
It is 100 times easier to communicate on Jira tickets at my work (including communicating to administration), in 15 years old company (even two of them in my experience) with millions of dollars of turnover than making communications to modding team here
All purely from lack of transparently/lack of affirmation/lack of any update
I can understand partially your position though, i have no doubts you have reasons for making things that not transparent, there is probably very rich history behind such decision (is there?). Potentially you miss a tool to be able having conversation with requester on this ticket, without the requester having visibility of all other tickets
Nevertheless it looks way better how FLSR team manages to keep their all discussions open https://github.com/Freelancer-Sirius-Rev...ssues/1004 and having all processes transparent.
Your complete lack of transparency makes you looking like not open source modding team at all.
Your complete lack of transparency and Krmloo comments onto player surveys/feedbacks do no matter, make you looking like not open source modding team at all and leave the taste of power pixels issues being present.
Consider to try changing your processes.
I can suggest different next options:
- Remaking ticketing process for the requester to continue seeing conversation about the ticket (I can guess that with some tooling it should be possible, it should not be very hard to configure some help support ticketing tool. it could make a big enough change already to fix the situation)
- Making affirmations to requester that the ticket was received and in "poll" process (it is a small change.. but could be nice touch. i think it would be not enough much change though to fix it properly)
- Making modding dev server team completely open to all participants of modding team
- And most radical option to consider: Completely making modding team effort public, including to players
P.S. in case of 1st of 4th suggested options having objections regarding too much visibility of identities, ticketing system for both 1st and 4th options could be having modding team anonymisation for a view by default
![[Image: uXIwfFB.png]](https://i.imgur.com/uXIwfFB.png)
