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AlanAlpha · (This post was last modified: 03-22-2011, 02:54 PM by AlanAlpha.)

' Wrote:Try disabling the PCTools firewall and run the test again.

Code:
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|&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;WinMTR statistics&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; |

|&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Host&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;-&nbsp;&nbsp; %&nbsp;&nbsp;| Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;bebox.config -&nbsp;&nbsp;&nbsp;&nbsp;0 |&nbsp;&nbsp;233 |&nbsp;&nbsp;233 |&nbsp;&nbsp; 22 |&nbsp;&nbsp; 25 |&nbsp;&nbsp; 29 |&nbsp;&nbsp; 25 |

|&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; No response from host -&nbsp;&nbsp;100 |&nbsp;&nbsp; 43 |&nbsp;&nbsp;&nbsp;&nbsp;0 |&nbsp;&nbsp;&nbsp;&nbsp;0 |&nbsp;&nbsp;&nbsp;&nbsp;0 |&nbsp;&nbsp;&nbsp;&nbsp;0 |&nbsp;&nbsp;&nbsp;&nbsp;0 |

|&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 10.1.2.85 -&nbsp;&nbsp; 56 |&nbsp;&nbsp; 67 |&nbsp;&nbsp; 30 |&nbsp;&nbsp; 29 |&nbsp;&nbsp; 30 |&nbsp;&nbsp; 33 |&nbsp;&nbsp; 30 |

|&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;10.1.2.169 -&nbsp;&nbsp; 86 |&nbsp;&nbsp; 48 |&nbsp;&nbsp;&nbsp;&nbsp;7 |&nbsp;&nbsp;&nbsp;&nbsp;0 |&nbsp;&nbsp; 37 |&nbsp;&nbsp; 44 |&nbsp;&nbsp; 44 |

|&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; r1ams1.ce.init7.net -&nbsp;&nbsp; 12 |&nbsp;&nbsp;152 |&nbsp;&nbsp;134 |&nbsp;&nbsp;&nbsp;&nbsp;0 |&nbsp;&nbsp; 49 |&nbsp;&nbsp; 63 |&nbsp;&nbsp; 48 |

|&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; r1fra1.core.init7.net -&nbsp;&nbsp; 36 |&nbsp;&nbsp; 91 |&nbsp;&nbsp; 59 |&nbsp;&nbsp;&nbsp;&nbsp;0 |&nbsp;&nbsp; 51 |&nbsp;&nbsp; 73 |&nbsp;&nbsp; 51 |

|&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;gw-hetzner.init7.net -&nbsp;&nbsp; 13 |&nbsp;&nbsp;147 |&nbsp;&nbsp;128 |&nbsp;&nbsp;&nbsp;&nbsp;0 |&nbsp;&nbsp; 49 |&nbsp;&nbsp;118 |&nbsp;&nbsp; 49 |

|&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;hos-bb1.juniper2.fs.hetzner.de -&nbsp;&nbsp; 48 |&nbsp;&nbsp; 75 |&nbsp;&nbsp; 39 |&nbsp;&nbsp;&nbsp;&nbsp;0 |&nbsp;&nbsp; 52 |&nbsp;&nbsp; 74 |&nbsp;&nbsp; 50 |

|&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; hos-tr4.ex3k2.rz12.hetzner.de -&nbsp;&nbsp; 71 |&nbsp;&nbsp; 57 |&nbsp;&nbsp; 17 |&nbsp;&nbsp;&nbsp;&nbsp;0 |&nbsp;&nbsp; 54 |&nbsp;&nbsp; 66 |&nbsp;&nbsp; 66 |

|&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; discogc.game-host.org -&nbsp;&nbsp; 71 |&nbsp;&nbsp; 57 |&nbsp;&nbsp; 17 |&nbsp;&nbsp;&nbsp;&nbsp;0 |&nbsp;&nbsp; 52 |&nbsp;&nbsp; 72 |&nbsp;&nbsp; 64 |

|________________________________________________|______|______|______|______|______|______|

&nbsp;&nbsp; WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

my routers firewall disabled aswell as my pc tolls firewall disabled (both were disabled for my first post btw)

with pctools on i just get the no responce loads of times

AlanAlpha · (This post was last modified: 03-22-2011, 03:23 PM by AlanAlpha.)

just tried getting ingame without eather firewall on and ckick b4 undock:(

next attempt i didnt get to select my char =/

and 3rd time lucky im in and not disconnected =/

AeternusDoleo · 03-22-2011, 03:26 PM,

It is either a bad connection from your computer to your router, a software problem on your computer, or a bad connection from your router to the first hub of your ISP. If you have another computer in your home network try running the test from that one as well, if it's good the problem is on the computer itself.

Wide awake in a world that sleeps, enduring thoughts, enduring scenes. The knowledge of what is yet to come.
From a time when all seems lost, from a dead man to a world, without restraint, unafraid and free.

Mostly retired Discovery member. May still visit from time to time.

AlanAlpha · 03-22-2011, 03:30 PM,

' Wrote:It is either a bad connection from your computer to your router, a software problem on your computer, or a bad connection from your router to the first hub of your ISP. If you have another computer in your home network try running the test from that one as well, if it's good the problem is on the computer itself.

no other comp on this connection

geohxx · 03-22-2011, 04:05 PM,

hello, first at all, thanks for your help and explanations.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| 10.10.216.126 - 0 | 14 | 14 | 69 | 207 | 1285 | 107 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| 10.10.119.81 - 0 | 14 | 14 | 89 | 234 | 1314 | 198 |
| 10.10.119.90 - 0 | 14 | 14 | 79 | 185 | 1175 | 101 |
| 10.111.16.33 - 0 | 14 | 14 | 80 | 232 | 1304 | 206 |
| 10.113.1.33 - 0 | 14 | 14 | 79 | 214 | 1185 | 142 |
| 10.5.0.9 - 0 | 14 | 14 | 87 | 228 | 1305 | 206 |
| 10.7.1.18 - 0 | 14 | 14 | 78 | 207 | 1185 | 104 |
|So7-3-1-0-grtlurem2.red.telefonica-wholesale.net - 0 | 14 | 14 | 86 | 235 | 1305 | 206 |
|So6-1-1-0-grtmiabr4.red.telefonica-wholesale.net - 0 | 14 | 14 | 139 | 267 | 1265 | 154 |
|Xe9-0-0-0-grtwaseq4.red.telefonica-wholesale.net - 0 | 14 | 14 | 159 | 293 | 1394 | 216 |
| ash-bb1-link.telia.net - 0 | 14 | 14 | 159 | 300 | 1295 | 251 |
| ffm-bb2-link.telia.net - 0 | 14 | 14 | 258 | 400 | 1514 | 296 |
| ffm-b2-link.telia.net - 0 | 14 | 14 | 257 | 366 | 1454 | 304 |
| hetzner-ic-134650-ffm-b2.c.telia.net - 0 | 14 | 14 | 263 | 377 | 1495 | 303 |
| hos-bb1.juniper1.fs.hetzner.de - 0 | 14 | 14 | 249 | 376 | 1484 | 298 |
| hos-tr1.ex3k2.rz12.hetzner.de - 0 | 14 | 14 | 264 | 375 | 1504 | 314 |
| discogc.game-host.org - 0 | 14 | 14 | 267 | 376 | 1494 | 275 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

how to read this?

AlanAlpha · 03-22-2011, 11:54 PM,

Aeternus Doleo

sent you a pm with a screenshot of a pingplotter trace see if that helps atall with me problem

AlanAlpha · 03-23-2011, 09:30 PM,

ok been talking with someone on my ISP providers forums and according to command prompt pings i have no packet loss to the game server but i do with this tool what is the differance between them please so i can send over info to my ISP and see if they have a workable way to fix my lagout disconnecting whie on the server after only 10-20 seconds being on it

Cannon · 03-23-2011, 10:12 PM,

Cienfuegos: discogc.game-host.org - 0 - the '0' means everything is good although you only did 14 pings. It's better to do around 100.

AlanAlpha: your connection is rather bad.

Proud member of "the most paranoid group of people in the community"

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AlanAlpha · (This post was last modified: 03-23-2011, 11:12 PM by AlanAlpha.)

' Wrote:Cienfuegos: discogc.game-host.org - 0 - the '0' means everything is good although you only did 14 pings. It's better to do around 100.

AlanAlpha: your connection is rather bad.

ive given the link to this thread to my isp forum staff to have a look and see if they can glean anything from the thread that can help

they have said it might be a NAT problem but idk

edit could you explain abit more than just "your connection is rather bad"? coz if the isp staff have a look they can see it and may have a fix they can use (and if they dont see it i can just copy&paste to there board/support ticket)

AeternusDoleo · 03-24-2011, 09:26 AM,

"Your connection is rather bad" as in "You're losing half your packets between the first and third hop". Problem is the second hop is not responding to the trace, so we can't see what it is - most likely your modem.
Problem is between computer, modem and the first receiving station of your ISP (basically, the modem on their side). Could be:
- your computer
- your modem/router
- the line between your modem/router and the ISP's one. Typically phoneline in DSL, or coax in case of cable internet.
- the modem at your ISP's end.

Because of the second hop blackout we can't narrow it down from the provided info. You'll need to test by elimination:
- Connect a different computer to your internet connection (friend's laptop for instance) and rerun the test. If it's good, your computer is the problem and you should reinstall the thing.
- If it's not your computer, have your ISP run a signal test on the DSL or cable connection you use, to check for noise on the line. They should be able to configure the modem to run at a slightly lower speed, which is more fault tolerant thus giving a more stable connection if the line is bad.

Wide awake in a world that sleeps, enduring thoughts, enduring scenes. The knowledge of what is yet to come.
From a time when all seems lost, from a dead man to a world, without restraint, unafraid and free.

Mostly retired Discovery member. May still visit from time to time.

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