Do people feel comfortable using the content request system?

[Enkidu]

Personally, I have always felt the fact that the an end result that directly contrasted with published RP and discussion showed that the DevMin team is disconnected from the community they serve.

I understand that a process for a request makes it easier, but, if you are so nose in the air that you refuse to do anything that doesn't come through your process, is it really any surprise that you are alienating your customers?

I feel people aren't aware how long it takes to edit anything in Freelancer.

It's hard. The devs are working with quite dated tools that sometimes stop working for no apparent reason whatsoever. Freelancer is also extremely intolerant of faults and will crash everything if even one minor detail is out of place.

None of the developers are paid for this either. There isn't a staff member with a role specifically to trawl through discussion threads for ideas, either.

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