Do people feel comfortable using the content request system?

[Karlotta]

My view:

Yesterday (and also over a year ago) some people hinted that unless something is submitted in the player request subforum, it is likely (or even destined by standard staff procedure) to get ignored by the staff, even if it's a suggestion that everyone seems to agree to in the discussion forums.

This isn't really mentioned anywhere on the public forum, and it seems more like a back door through which those "in the know" can get their ideas, suggestions, or demands in more easily than others.

That also seems to go for things that affect the entire community and not just the player posting the request, such as rep hacks for an entire ID, removals of an entire ID, things that are meant to benefit new people and not the person submitting the request.

The later two points are problematic for several reasons:

- People who aren't aware of this will get frustrated why their seemingly good suggestion is being ignored by the staff

- Useful ideas will be overlooked by the staff

- Submitted ideas can not be viewed by a large number of people, who could have better ideas or ways to improve them even more

- Posts can get lost by forum glitches or misclicks, or by forgetting whether they were already submitted or not

- People wont know why someone else's request was rejected will submit the same thing again

It therefore seems desirable to:

- Have at least one "player request" subforum that is not invisible, for requests that affect more people than the person submitting the request.

- Give reasons publicly for why something was rejected

- Explain the mechanism for submitting such requests (more) visibly on the forum

In response to the "question" in the OP:

From experience, the "go file a player request" is just like the "go file a rule violation report" phrase dropped every now and again.

It expresses that staff are about to:

- Make their decision in secret and anonomously, and are not not willing to give the reasons for their decision

- Keep the request and all the information withing a secret from the rest of the community

- Keep the process as obscure as possible to keep outsiders in the dark

- Will use outsiders "ignorance" of the process, of knowing who in the staff voted for what, and of the reasoning the staff has, as a leway when it suits them later

- Assure themselves the possiblity to totally ignore any sort of logic and argument that may be thrown at them for their decision.

I'd like to add that the mere fact that you're even asking the question makes you look like you havent been paying attention, like, at all, to what has been going on between staff and community for the last 10 years.

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